Terms of service

Welcome to Nova Aura. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. Use of Our Website

By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian. You agree not to use our website for any unlawful or unauthorized purpose.

We reserve the right to refuse service to anyone at any time for any reason.

2. Product Information & Pricing

We strive to ensure all product descriptions, pricing, and images are accurate. However, we do not guarantee that all information is error-free.

We reserve the right to:

Correct pricing or typographical errors
Update product information without prior notice
Cancel orders if incorrect pricing or availability is displayed

3. Orders & Payments

By placing an order, you agree that:

All information provided is accurate and complete
You are authorized to use the selected payment method
We may cancel or refuse any order at our discretion

Orders are subject to availability and confirmation of payment.

4. Shipping & Delivery

Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect addresses provided at checkout.

5. Returns & Exchanges

Returns and exchanges are subject to our Return Policy. Please review our Return Policy for full details regarding eligibility, timeframes, and non-returnable items.

6. Store Credit & Exchanges

Where applicable, refunds are issued as exchanges or store credit only, in accordance with our Return Policy. Store credit is non-transferable and may not be redeemed for cash.

7. Intellectual Property

All content on this website—including images, logos, text, graphics, and designs—is the property of Nova Aura and may not be used, copied, or reproduced without written permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the purchased product.

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.